Where can I get help with computer and network problems?

Mike Gonsalves, IT Specialist
  • The first tier of support is the ATMO IT Specialist, Mike Gonsalves. He is in HIG 339. You can call him at (808) 956-2568 and send him email at ‘mlgonsal@hawaii.edu’.
  • The second tier of support is the SOEST Research Computing Facility (RCF), ‘support@soest.hawaii.edu‘. They support the SOEST network and many of the servers within SOEST, especially the home directory servers.
  • The third tier of support is the UH ITS Help Desk. They support the UH network, UH WIFI, and also help with end-user problems.
Where can I get help with computer and network problems?

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